Home & property
Building permits, zoning, trees, rental registration, code, and neighborhood projects.
Plain-language public service
Start with what you need.
Permits, utilities, streets, meetings, service requests, payments, and local resources organized around resident questions—not department charts.
01 / Resident service map
Departments stay behind the service.
The public experience groups services by what residents are trying to accomplish, with eligibility, cost, timing, accessibility, language, and official source links shown before a request begins.
Explore steps →
Streets & mobility
Potholes, snow, signs, parking, sidewalks, transit, and accessible routes.
Water & sanitation
Start service, understand a bill, report a leak, collection schedules, and recycling.
Business & events
Licenses, inspections, outdoor dining, signs, vendors, closures, and events.
Community support
Housing, food, cooling centers, accessibility, older-adult, and youth resources.
Government records
Agendas, minutes, ordinances, budgets, FOIA, elections, and public notices.
02 / Official record center
Ask about a public document →Generated explanations never replace the record.
Oak Street water-main construction
Official closure map, affected blocks, water-service timing, and accessible detour.
Official notice + plain-language view →Council agenda packet
42-page official packet with a clearly labeled generated topic summary.
Agenda and source-linked summary →Comprehensive plan workshop
In-person, livestream, Spanish interpretation, childcare, and comment options.
Participation details →03 / Resident navigation lab
Ask normally. Get an official next step.
The demo classifies a resident question, identifies the responsible service, explains the process in plain language, and prepares an editable request. Staff remains the authority.
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Your department route and plain-language steps will appear here.
Generated explanation / verify with source
NOT AN OFFICIAL RECORDResident guide PJ-707
RESPONSIBLE SERVICE
Public Works · Street Maintenance
The request describes pavement damage in a public street near a pedestrian crossing.
What happens next
- 1Staff confirms the location and whether the street is city-maintained.
- 2The issue is inspected and assigned a safety/maintenance priority.
- 3The resident can track the official request number and status.
Route / Public Works intake → location validation → staff priority
✓ Accepted for fictional staff review. No official request, promise, payment, or record was created.
AI may
Find approved resources, classify requests, translate common information, and summarize documents with citations.
AI may not
Create official policy, determine enforcement, promise service, alter records, or hide uncertainty.
Public accountability
Staff validates routing; official forms, records, agendas, and decisions remain clearly separate.
Access & correction
Residents can use plain language, change text size/contrast, select language, and correct the generated draft.